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1(855) 628-1099
Mon-Fri, 9am-5pm, MST
Returns & Exchanges
60-Day Money-Back Guarantee!

How do I return an item?

Squatty Potty toilet stools are unconditionally guaranteed for 60 days from date of purchase.

If not completely satisfied, simply return the product for a prompt refund. (shipping charges do not apply to refund)

Customer Care

PHONE: 1(855) 628-1099

OFFICE HOURS: Monday-Friday, 8am-4pm MST

If you have any questions about your return, please call or email customer care.

How To Return Merchandise

Please put the original packing slip in the box and ship it to us at:

Squatty Potty LLC
c/o ES Media
720 S. Gladiola Street, Suite # D
Salt Lake City, Utah 84104

When the product is received we will be happy to issue you a refund on the same account that it was purchased.

We are happy to refund shipping costs when the return is a result of our error.

Return or Exchange?

Please send your package back to us with the original packing slip if possible and please specify if you would like to return or exchange the product.

Customs & Duties

Orders shipped outside of the United States may be subject to additional customs and duties fees. It is the customer’s responsibility to be aware of and to pay any such fees.